PCC Ranked Number One in Survey of Healthcare Technology Vendors

first_imgPCC Ranked #1 in Survey of Healthcare Technology Vendors(Winooski, VT) Physicians Computer Company (PCC) has received the highest overall score earned by any company in any category in the 2005 rankings of healthcare information technology (HIT) vendors published by industry-leading research firm KLAS Enterprises (www.healthcomputing(link is external) .com). PCCs scores were almost 20 points higher than the average of other vendors.With an overall score of 96.98 (of 100), PCC ranked first in the Ambulatory Specialty Market Segment of the 2005 Best in KLAS Top 20 Report. For its software capabilities and support services, PCC scored 8.73 of a possible 9, the highest Performance Indicator result recorded in this years survey, and 98% of PCC clients interviewed called the company their best vendor.PCC should be a category leader, said Melissa Jumper, office manager at Hershey Pediatric Center in Hershey, PA, who participated in this years KLAS survey. I have never come across a program that is so user-friendly, and the support PCC gives us is just not out there anywhere else. They are worth every penny.They have really made it their business to understand how a pediatric office runs, said Carol Leichter, office manager at East Bay Pediatrics in Berkeley, CA. So they really understand what were talking about when we call them with a request. Out here weve been through earthquakes and big fires, but Ive never run into a problem with my PCC software that has caused my office to be down.Were obviously delighted, said Chip Hart, head of Pediatric Solutions at PCC. Its nice to get recognition like this. But we also know we can always get better as the needs of our customers evolve and we actually have quite a bit more in the pipeline to help us keep improving our software and our support, with our electronic medical record at the top of that list.KLAS applauds PCC, and their efforts to address the challenges of todays healthcare environment, said Barbara Comeau, Independent Research Director for KLAS. KLAS is always pleased when vendors perform well. It benefits the industry, and more importantly, it always benefits the providers.The KLAS rankings, published each year since 1996, are the only rankings of health information technology vendors that are based on the direct and extensive input of healthcare providers across North America. They take into account many aspects of a vendors performance, from software and support services to training, pricing, the timeliness of implementation, and myriad other issues.This is PCCs first year participating in the study.About PCC –Started in 1983, PCC specializes in helping pediatric offices concentrate on taking care of their patients. The company’s Guaranteed Support 24/7 policy sets them apart in the industry. PCC not only sells, installs, and supports its computer software and networks, it offers training and consulting on a wide variety of practice management topics.last_img

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